Gig Work in Switzerland: Types, Opportunities, and Risks of a Digitalized Labour Market Phenomenon

Gig work is a form of temporary work that allows self-employed via an app or platform to enagge with customers. We investigate what types of gig workers are in Switzerland and how gig work impacts their private and professional life.


  • Lead department Business
  • Institute Institut New Work (INW)
  • Research unit Neue Arbeits- und Organisationsformen
  • BFH centre BFH Centre for the Digital Society
  • Funding organisation SNSF
  • Duration (planned) 01.06.2020 - 31.05.2024
  • Project management Caroline Straub
  • Head of project Caroline Straub
  • Project staff Daniel Spurk
    Annabelle Hofer
    Clara Zwettler
  • Partner Universit├Ąt Bern
  • Keywords Gigwork, Platform Economy


In Switzerland, the proportion of people with internet access who do gig work at least occasionally is 17 percent, according to Syndicom union. Gig work is therefore a serious phenomenon on the Swiss labour market. In close cooperation with partners from practice, we examine the experiences of gig workers in their work and private life from the perspective of work and organizational psychology as well as human resource management.

Course of action

In order to highlight the social risks and opportunities of gig work, we provide data-based recommendations for political decision-makers, unions, platforms and gig-workers in order to develop a sustainable Swiss gig economy.