BFHcard

BFHcard

Students and staff of the Bern University of Applied Sciences BFH receive a BFHcard. The BFHcard is a student and staff ID card and features a wide range of useful additional functions. The card in credit-card format is handed to BFH employees in person. Students receive the card on commencement of their studies.

Functions

The BFHcard is a multifunctional card that can be used for a wide range of applications. It should be borne in mind that different functions are available depending on the location.

 

Proof of identity

Students and staff can use the BFHcard as an ID card and to benefit from special offers.

 

Libraries

The BFHcard can be used as library ID in the BFH libraries and the Swiss library network (e.g. Nebis and libraries within the IDS Basel Bern library network). You need to have a user account to borrow, order and reserve books. You can open a user account online by registering through one of the library catalogues (registration forms: NEBIS, for HKB Music Library and the multi-media sports library: IDS Basel Bern) or on site. Registration is free in all libraries. To activate your account and scan your BFHcard for use as library ID, please contact your library directly. Any loss of your BFHcard should be reported to the library separately

 

Means of payment

Once it has been loaded with cash, the BFHcard can be employed as a means of cashless payment for goods and services at designated devices. It is currently not yet possible to use the card to pay in canteens or purchase items from snack machines; this will be introduced gradually on a location-by-location basis. The BFHcard can be used to make printouts and copies at public multi-function devices. Rates:

FormatRates (CHF)
A4 b/w single-sided0.12
A4 b/w double-sided0.20
A4 colour one-sided0.30
A4 colour double-sided0.56
A3 b/w single-sided0.20
A3 b/w double-sided0.36
A3 colour one-sided0.50
A3 colour double-sided0.96

Scanning jobs are free.

 

Building access

The BFHcard grants out-of-hours access to BFH buildings, premises and parking areas with electronic access control. Access is determined by the holder’s personal authorisations.

Use

General information

All students registered at the Bern University of Applied Sciences BFH receive an ID card in the form of a BFHcard. For lecturers and employees, the BFHcard serves as an employee ID card. The BFHcard contains a chip that allows a range of additional functions. The card is handed to BFH employees in person. Students receive the card on commencement of their studies.

 

Terms and conditions of use

With the first use of the BFHcard, the cardholder accepts the terms and conditions of use which he/she received together with the card.

 

Data protection

No particularly sensitive personal data under the terms of Article 3 of the Cantonal Data Protection Act of 19 February 1986 (KDSG; BSG 152.04) is stored on the card chip or in the BFHcard system. The card number saved on the card is the only means of identifying the card and its holder.

 

Activation

The cardholder must activate the BFHcard at a validation machine before use.

 

Validation

Students receive a BFHcard, which is valid until the date shown on the card. This card must be validated each semester.
Lecturers and employees are not required to validate the BFHcard regularly. The card remains valid until the end of the period of employment.

 

Credit

For the BFHcard to be used as a means of payment, cardholders must top it up with credit (min. CHF 10.– / max. CHF 500.–) at a charging station.

 

Charges

The first card is free. Having the card blocked or reactivated is likewise free of charge. In the event of loss, theft or damage to a card as a result of improper use, a fee of CHF 30.– will be charged for the issuing of a replacement card.

 

Blocking

If the card is lost, the cardholder is obliged to block it immediately online at https://selfhelp.bfh.ch. Access to the cardholder’s personal user account shall be possible following authentication with the BFH username and password. Once it has been blocked, all of the card’s chip functions will be deactivated immediately.

 

Replacement cards

After blocking of a lost card or notification of a defective card, a new card must be ordered from the relevant support office. If the defective/lost card has remaining credit, this will automatically be transferred to the replacement card. A replacement card is usually issued within 48 hours.

 

Further information can be found in the terms and conditions of use.

Machines

Validation machines

Departement/DivisionLocationDescription
BFH-AHBBiel, Solothurnstr. 102Building C, main entrance
BFH HealthBern, Schwarztorstr. 48Ground floor, foyer
BFH-HKBBern, Fellerstr. 11Ground floor east entrance
BFH-HKBBern, Ostermundigenstr. 103Ground floor
BFH-HKBBern, Papiermühlestr. 13aLobby
BFH-HKB TheatreBern, Zikadenweg 35Building C, second floor
BFH Social WorkBern, Hallerstr. 10Lower ground floor, canteen HalleR
BFH-HAFLZollikofen, Länggasse 85Ground floor, annexe main entrance
BFH-TIBiel, Quellgasse 21Main building, main entrance
BFH-TIBurgdorf, Jlcoweg 1Entrance to canteen
BFH-TIBern, Wankdorffeldstr. 1021st floor
BFH-TI
BFH-AHB
Burgdorf, Pestalozzistr. 20Building B, entrance
BFH Business SchoolBern, Brückenstr. 73in front of the library

 

 

Charging machines

Department/divisionAdressDescription
BFH-AHBBiel, Solothurnstr. 102Building A, lobby
BFH-HAFLZollikofen, Länggasse 85Ground floor, right
BFH-HKBBern, Fellerstr. 11Steps to 1st floor
BFH-HKBBern, Papiermühlestr. 13aLobby
BFH-HKBBern, Zikadenweg 35Building C, 3rd floor
BFH HealthBern, Schwarztorstr. 48Ground floor
BFH HealthBern, Murtenstrasse 10Lobby
BFH Social WorkBern, Hallerstr. 10Lower ground floor, canteen HalleR
BFH-TIBiel, Quellgasse 21Main building, 3rd floor
BFH-TIBiel (Rolex), Höhenweg 80N200 behind the canteen
BFH-TIBurgdorf, Jlcoweg 1Entrance to canteen
BFH-TIBern, Wankdorffeldstr. 1021st floor
BFH-TI
BFH-AHB
Burgdorf, Pestalozzistr. 20Building B, entrance
BFH BusinessBern, Brückenstr. 20in front of the library

 

 

 

Layout

Layout

The layout of the BFHCard is the same for all BFH associates, but the information printed on front and back of the card differs:

 

  • First name, surname, photo
  • Date of birth (only students)  
  • Period of validity (only students)
  • Course of study (only students)
  • Department/division (only staff)
  • Category name
  • Card number
  • Nebiscode/barcode

 

 

FAQ

If I lose my card, how can I block it?

If the card is lost, the cardholder is obliged to block it immediately online at https://selfhelp.bfh.ch. Access to the cardholder’s personal user account shall be possible following authentication with the BFH username and password. Once it has been blocked, all of the card’s chip functions will be deactivated immediately. Any credit remaining on the lost card is transferred to the new card. If you use your BFHcard as a library ID card, please remember to inform your library if you lose your card.

 

Can I reactivate a blocked card?

Yes, the responsible support office can reactivate a blocked card. This requires that the cardholder takes his/her BFHcard along to the responsible support office in person.

 

What do I do if my card is defective?

Defective cards must be returned to the responsible support office. On weekdays the card will generally be replaced within 48 hours. The credit balance will be transferred to the new card. If the defect clearly hasn't been caused by the cardholder, a replacement card is issued free of charge.

 

What is meant by "validation"?

When a card is validated, depending on the user category, different data are printed onto the rewriteable (TRW) foil at the lower edge of the card (for example, department, division, course of study, period of validity, etc.). Validation is carried out at validation machines, which are generally located in the building foyer.

 

How long is the BFHcard valid for?

Students: the period of validity is limited to the current semester. The card needs to be revalidated at the start of each semester.

Lecturers/employees: the card remains valid until the end of the period of employment.

 

Do I have to hand in the card when I dematriculate or leave?

Students can keep their card when they have completed their studies. Lecturers and staff must hand in the BFHcard when they leave. Any remaining credit balance may be reclaimed within 30 days of graduation or termination of the employment relationship at the designated locations.

 

Who is liable in the event of card misuse?

The BFHcard must be treated like cash and kept in a safe place. Any person in possession of a BFHcard is authorised to use the card's functions. Risks associated with misuse or loss of a card shall be borne exclusively by the cardholder. The BFH accepts no liability for loss or damage arising from misuse.

Support

Contact
Empolyees/Lecturers:
Bern University of Applied Sciences
HR Service Centre

Falkenplatz 24, 3012 Bern
T +41 31 848 48 48 
E-Mail


Students:
Bern University of Applied Sciences
Student Administration
Falkenplatz 24, 3012 Bern
T +41 31 848 43 80
E-Mail


Further education students: Please apply to the relevant secretariat.

Support office BFHcard

The support office is available to assist you in the following matte

  • Reactivating a blocked card
  • Correcting errors in the information contained in the validation strip
  • Read errors at designated terminals
  • Clarifying the account balance on a card (list of transactions performed)
     
Departement/DivisionLocation
Engineering + Information TechnologyBiel, Quellgasse 21, room OU02
Engineering + Information TechnologyBern, Wankdorffeldstr. 102, Reception
Engineering + Information TechnologyBurgdorf, Pestalozzistrasse 20, room B052
Architecture, Wood + Civil EngineeringBurgdorf, Pestalozzistrasse 20, room B052
Architecture, Wood + Civil EngineeringBiel, Solothurnstrasse 102, room C08
BusinessBern, Brückenstrasse 73, Secretariat
HealthBern, Murtenstrasse 10, Facility Manager's office
Social WorkBern, Hallerstrasse 10, Reception 
Bern University of the ArtsBern, Fellerstrasse 11, Ground floor, room 137
School of Agricultural, Forest and Food SciencesZollikofen, Länggasse 85, Bauten + Technik
ServicesBern, Falkenplatz 24m Reception
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