Terms of use

Terms of use

Dear User

Welcome to Bern University of Applied Sciences libraries. We depend on your help to provide the information and media you require quickly and efficiently and make our services as effective as possible. Please note the following terms of use. Feel free to contact us with further input or suggestions.

General terms

1. Scope
The following terms of use apply for the following NEBIS libraries at Bern University of Applied Sciences.

These libraries are part of NEBIS, the Network of Libraries and Information Centers in Switzerland, (www.nebis.ch), and the IDS library network (www.informationsverbund.ch).

2. User authorisation
Bern University of Applied Sciences libraries provide information and literature for BFH students and employees involved in research, teaching and study. They are also available to other interested parties. Use of BFH libraries is free, although there are charges for specific services. See appendix for fee details.

3. Registration
You must register to borrow items and use other services. You can register using the online form in the NEBIS catalogue. Registration is not required for anyone with an IDS library card.

When the user account is set up, the following data is saved electronically by your home library: last name, first name, date of birth, address, telephone number, e-mail address, matriculation number, user group. This data is used within IDS for registration purposes.

Your personal user number and password can be used for ordering, reserving and borrowing items in all other IDS libraries. You can view your saved data in your personal user account at any time.

By registering, the user accepts the terms of use.

4. User ID and user account
User ID is required for borrowing items. It is personal and non-transferable. Valid official ID is required. Students and BFH employees can show their BFHcard, which is classed as a user ID.

If you lose your user ID, you must notify your home library or ETH Library Customer Service.

Users must advise their NEBIS library of any change of address details or amend them in their user account.

If you lose your password you can request a new one. Contact your home library or Customer Service at the ETH Library and provide details of your name, user number, address, telephone number and date of birth.

5. Copyright issues and further use of media
Use of library media is governed by the copyright guidelines and is exclusively for personal use. Transfer to third parties and commercial use is prohibited.

Users are responsible for clarifying any copyright issues. BFH declines all liability in the case of copyright infringement.

6. Internet use
Public workstations are primarily provided for information on online offerings provided by BFH libraries and research for scientific, specialist, professional or educational purposes.

All users are required to observe legal provisions with regard to the Internet. With respect to liability, misuse and the consequences of misuse we refer users to the Guidelines on the use of IT resources at Bern University of Applied Sciences.

7. Liability
Media should be handled with care. The cost of repairs or replacement shall be borne by the responsible party.

The last user is fully liable for any damage or loss of borrowed documents. Existing damage or missing inserts (data carriers, transparencies, cards etc.) must be reported immediately, at the latest on the return of the material.

Use of media is at the user's own risk. BFH does not accept any liability.

8. Conduct within the library
The conduct of users within the library areas must not impinge upon the rights of other persons, impact library operations or cause damage to equipment, facilities etc.

Users are obliged to comply with the instructions of library staff. Failure to do so can result in the user being asked to leave. Repeated or severe infringements of the terms of use can result in exclusion from library use.


9. Terms of borrowing
Library items are generally available for borrowing. However, certain items can only be used on site.

Items can be borrowed at the library lending desk, using the web self checkout where available or ordered online through the library catalogue and collected with your user ID.

Items that are already borrowed can be reserved online over the NEBIS catalogue.

Ordered or reserved items can be collected from the lending desk for seven working days.

Borrowed items must be handled with care, protected from damage and returned in sound and complete condition. Notes or markings of any kind are classed as damage (see section on liability).

10. Sending media and copies
For a fee, BFH libraries can send out items from their own inventories.

Items can be ordered from other libraries through the NEBIS library network for collection in your home library. The libraries within the NEBIS library network (NAV) can be located at www.nebis.ch/eng/Network/NEBIS-libraries (see NAV column). The terms of use of the library supplying the item apply.

Chargeable services such as sending copies and inter-library loans are not offered by all BFH libraries.

11. Loan periods and renewals
The standard loan period is 28 days for books, 14 days for non-books (e.g. DVDs) and 3 days for journals. The loan period is shown in the user account.

Unless the borrowed item is requested elsewhere, renewal is automatic at the end of the initial loan period for a further loan period. Limited to two extensions.

When the automatic renewal expires, the loan period can be renewed by the user in the user account on three further occasions. When the maximum loan period expires, the item must be returned. If the item has not been reserved, you can borrow it again from the lending desk.

Items can be reserved by other users at any time; they will be recalled on expiry of the current loan period.

Items should be returned prior to absences longer than the loan periods of the borrowed items (military service, holidays, study abroad etc.)

12. Reminders
The user is responsible for adhering to loan periods. Reminders that are not received (by post or e-mail) are not accepted as grounds for late returns. This ruling is final.

As soon as the loan period has been exceeded or an item is required elsewhere, the following correspondence is sent by post or e-mail and the following fees are charged:

Notification or recall        no charge
After 10 days             1st reminderCHF 10.- per item
10 days later2nd reminderadditional CHF 10.- per item
10 days later3nd reminderadditional CHF 15.- per item

The third reminder is sent by post and the user account is then blocked. If the item is not returned it is entered as lost. The replacement costs and administrative fee are charged to the responsible party.

Reminder fees can be paid by invoice (except at HKB Multi-Media Library). If an invoice has not been issued, the fee can be paid at the lending desk in cash.

Libraries are not obliged to provide details of reminder fees and other fees for an extended period; data is not filed for longer than three months.

13. Returning items
Borrowed media must be returned to the home library or one of the libraries in the NEBIS library network.

Outside the respective library opening times, items can be deposited in the return box as applicable. Items may  also  be returned by post.

Borrowed items must be duly returned by the user. The return date is the date when borrowed items are booked back in the system.

The user is liable for any postal delays, damage or loss.he user is liable for any postal delays, damage or loss.

Fee table

Notification or recallno charge
1st reminderCHF 10.- per item
2nd reminderadditional CHF 10.- per item
3rd reminderadditional CHF 15.- per item
Compensation for damage          repair costs as incurred
Compensation for loss

cost of replacement plus CHF 50.- administration fee

Debt recovery and enforcement feesas necessary
PostageCHF 12.- per item
Photocopies (if available)Students:
PDF per email (Switzerland): up to 20 pages: CHF 7.-; CHF 0.20 per extra page
Paper copies (Switzerland): up to 20 pages: CHF 10.-; CHF 0.20 per extra page

Private individuals:
PDF per email (Switzerland): up to 20 pages: CHF 12.-; CHF 0.50 per extra page
Paper copies (Switzerland): up to 20 pages: CHF 15.-; CHF 0.50 per extra page

November 2015

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