Prof. Dr. Susan Müller
Prof. Dr. Susan Müller Forschungsprofessorin
Institut Innovation and Entrepreneurship
Bachelor of Science in Business Administration
Businessplan Challenge 2020
Business models of social enterprises
Design principles of social innovations
Impact of entrepreneurship education
The link between entrepreneurs’ actions and success
- Susan Müller is professor for entrepreneurship at Bern University of Applied Sciences (Switzerland) and research fellow at the Swiss Research Institute of Small Business and Entrepreneurship (KMU-HSG) at the University of St. Gallen (Switzerland). Before taking on the position in Bern in August 2020, she was working at the KMU-HSG (2007 – 2012 and 2014 – 2020). Between her two stints in St. Gallen she led a research project on social innovations at EBS Business School (Germany). Susan worked as a consultant before moving to academia.
Her research focuses on three major areas: social entrepreneurship, entrepreneurship education, and the link between entrepreneurs’ actions and success. She is currently heading an SNFS funded longitudinal research project on "Entrepreneurs’ Actions for Successful New Venture Creation" which tracks entrepreneurs’ actions over one year to understand behavioral patterns that increase the likelihood of early venture success. Susan, with colleagues from the KMU-HSG, co-authored the textbook "Entrepreneurship. Modelle – Umsetzung – Perspektiven" which is in its fifth edition from Springer Gabler in 2019.
- Since 08/2020 Research professorship for Entrepreneurship Bern University of Applied Sciences
- 2015-2020 Assistant Professor of Entrepreneurship Swiss Research Institute of Small Business and Entrepreneurship, University of St. Gallen
- 01/2015-04/2015 Lecturer for business ethics and social entrepreneurship «Semester at Sea»
- 2012-2014 Project leader of the research project “Social Innovations in Germany” that was funded by the Federal Ministry of Education and Research in Germany World Vision Center for Social Innovation, EBS Business School (Germany)
- 2007-2012 Senior Research Associate Swiss Research Institute of Small Business and Entrepreneurship, University of St. Gallen
- 04/2010-09/2010 Visiting Professor for Entrepreneurship University of Hohenheim (Germany)
- 04/2009-06/2009 Visiting Scholar Babson College (USA)
- 2001-2007 Senior consultant rosenbaum nagy unternehmensberatung
- 04/2001-10/2001 Knowledge manager Arthur Andersen Business Consulting
- 05/2000-03/2001 Customer Relationship Manager Bioropa GmbH (Start-up)
- 2003-2009 Dr. oec. HSG University of St. Gallen
- 1998-2000 Master of Business Administration University of Pittsburgh
- 1995-1998 Bachelor’s degree in business and computer sciences Baden-Wuerttemberg Cooperative State University in Karlsruhe
Müller, Susan; Kirst, Alyssa; Bergmann, Heiko; Bird, Barbara (2022). Entrepreneurs’ actions and venture success: a structured literature review and suggestions for future research. Small Business Economics, Published online 2022-09-30.
Müller, Susan; Berger, Georg; Gutzwiller-Helfenfinger, Eveline (2020). Establishing Entrepreneurial Thinking and Acting in Swiss Vocational College Discourse and Communication for Sustainable Education, 11(2), pp. 121-136. 10.2478/dcse-2020-0022 <http://dx.doi.org/10.2478/dcse-2020-0022>
Fellnhofer, Katharina; Mueller, Susan (2018). «I Want to Be Like You!»: The Influence of Role Models on Entrepreneurial Intention Journal of Enterprising Culture, 26(2), pp. 113-153. World Scientific Publishing 10.1142/S021849581850005X <http://dx.doi.org/10.1142/S021849581850005X>
Mueller, Susan; Brahm, Taiga; Neck, Heidi (2015). Service Learning in Social Entrepreneurship Education: Why Students Want to Become Social Entrepreneurs and How to Address Their Motives Journal of Enterprising Culture, 23(3), pp. 357-380. 10.1142/S0218495815500120 <http://dx.doi.org/10.1142/S0218495815500120>
Volery, Thierry; Mueller, Susan; von Siemens, Björn (2015). Entrepreneur Ambidexterity: A study of Entrepreneurs Behaviours and Competencies in Growth-oriented Small and Medium-sized Enterprises International Small Business Journal, 33(2), pp. 109-129. 10.1177/0266242613484777 <http://dx.doi.org/10.1177/0266242613484777>
Mueller, Susan; D'Intino, Robert; Walske, Jennifer; Ehrenhard, Michel L.; Newbert, Scott L.; Robinson, Jeffrey A.; Senjem, Jason C. (2015). What's Holding Back Social Entrepreneurship? Removing the Impediments to Theoretical Advancement Journal of Social Entrepreneurship, 6(3), pp. 245-256. Taylor & Francis 10.1080/19420676.2014.954259 <http://dx.doi.org/10.1080/19420676.2014.954259>
Bergmann, Heiko; Mueller, Susan; Schrettle, Thomas (2014). The use of global entrepreneurship monitor data in academic research: a critical inventory and future potentials International Journal of Entrepreneurial Venturing, 6(3), pp. 242-276.
Lorz, Michael; Mueller, Susan; Volery, Thierry (2013). Entrepreneurship Education: A Systematic Review of Impact Studies and Applied Methodologies Journal of Enterprising Culture, 21(2), pp. 123-151. 10.1142/S0218495813500064 <http://dx.doi.org/10.1142/S0218495813500064>
Mueller, Susan; Chambers, Liudmila; Neck, Heidi (2013). The Distinctive Skills of Social Entrepreneurs Journal of Enterprising Culture, 21(3), pp. 301-334. World Scientific Publishing 10.1142/S0218495813500131 <http://dx.doi.org/10.1142/S0218495813500131>
Volery, Thierry; Müller, Susan; Naepflin, Catherine; del Rey, Nuria (2013). The Impact of Entrepreneurship Education on Human Capital at Upper-Secondary Level Journal of Small Business Management, 51(3), pp. 429-446. Wiley 10.1111/jsbm.12020 <http://dx.doi.org/10.1111/jsbm.12020>
Loock, Moritz; Mueller, Susan (2012). Talking About a Better Place: How Shai Agassi Is Creating a Mass Market for Electric Vehicles The Journal of Entrepreneurship, 21(2), pp. 289-313. SAGE 10.1177/0971355712449791 <http://dx.doi.org/10.1177/0971355712449791>
Mueller, Susan; Volery, Thierry; von Siemens, Björn (2012). What Do Entrepreneurs Actually Do? An Observational Study of Entrepreneurs’ Everyday Behavior in the Start-up and Growth Stages Entrepreneurship Theory & Practice, 36(5), pp. 995-1017. SAGE 10.1111/j.1540-6520.2012.00538.x <http://dx.doi.org/10.1111/j.1540-6520.2012.00538.x>
Zeyen, Anica; Beckmann, Markus; Mueller, Susan; Dees, Gregory J.; Khanin, Dmitry; Krueger, Norris; Murphy, Patrick J.; Santos, Filipe; Scarlata, Mariarosa; Walske, Jennifer; Zacharakis, Andrew (2012). Social Entrepreneurship and Broader Theories: Shedding New Light on the 'Bigger Picture' Journal of Social Entrepreneurship, 4(1), pp. 88-107. Taylor & Francis 10.1080/19420676.2012.725422 <http://dx.doi.org/10.1080/19420676.2012.725422>
Mueller, Susan; Nazarkina, Liudmila; Volkmann, Christine; Blank, Christiane (2011). Social Entrepreneurship Research as a Means of Transformation: A Vision for the Year 2028 Journal of Social Entrepreneurship, 2(1), pp. 112-120. 10.1080/19420676.2011.555463 <http://dx.doi.org/10.1080/19420676.2011.555463>
Fueglistaller, Urs; Fust, Alexander; Müller, Christoph; Müller, Susan; Zellweger, Thomas (2019). Entrepreneurship. Modelle – Umsetzungen – Perspektiven. Mit Fallbeispielen aus Deutschland, Österreich und der Schweiz [Edited Textbook] . Wiesbaden: Springer Gabler 10.1007/978-3-658-26800-8 <http://dx.doi.org/10.1007/978-3-658-26800-8>
Müller, Susan (2012). Business Models in Social Entrepreneurship In: Volkmann, Christine K; Tokarski, Kim Oliver; Ernst, Kati (eds.) Social Entrepreneurship and Social Business – An Introduction and Discussion with Case Studies (pp. 105-131). Springer Gabler Verlag
Müller, S., von Grone, J., Grégoire, D., Ucbasaran, D., Keim, J., Bird, B. (2022). Entrepreneurs’ Actions and Success: How Entrepreneurs Navigate Critical Events During the Startup-process. Accepted for presentation at the 2022 Babson College Entrepreneurship Research Conference (BCERC), June, Waco, TX, USA.
Müller, S., Forsblom, L., Gutzwiller-Helfenfinger, E. (2022). Entrepreneurship Education and Negative Knowledge: Learning from Other People’s Failure. Accepted for presentation at the International Forum on Knowledge Asset Dynamics (IFKAD), June, Lugano, Switzerland.
Müller, S., von Grone, J., Grégoire, D., Ucbasaran, D., Bird, B. (2020). Entrepreneurs’ Actions and Venture Success. Accepted for presentation at the 24th Annual Interdisciplinary Conference on Entrepreneurship, Innovation and SMEs (G-Forum), Virtual Conference.
Jajjawi, N., Müller, S., Munzinger, A. (2020). The Case of Global Antimicrobial Resistance: The Need for Institutional Entrepreneurship and Reconsideration of Ethical Analysis. Accepted for presentation at the 24th Annual Interdisciplinary Conference on Entrepreneurship, Innovation and SMEs (G-Forum), Virtual Conference.
Kirst, A., Müller, S., Bird, B., von Grone, J. (2018). Entrepreneurs’ Behavior and Success: A Review and Suggestions for Future Research. Accepted for presentation at the 22nd Annual Interdisciplinary Conference on Entrepreneurship, Innovation and SMEs (G-Forum), Stuttgart, Germany.
Müller, S. (2018). The Potential of Social Entrepreneurship to Rethink Entrepreneurship. Paper discussed at the Rencontres de St-Gall 2018, St. Gallen.
Oser, F., Müller, S., Forsblom, L. (2017). 4th Interdisciplinary (Post)Doc‐Colloquium, Transitions from School to Work, Solothurn (Switzerland).
Müller, S., Forsblom, L., and Oser, F. (2016). Learning from Failure and Corresponding Coping Strategies in Entrepreneurship. Research project presented at the EARLI SIG 14 Learning and Professional Development Conference 2016, Regensburg, Germany.
von Grone, J., Müller, S., Grégoire, D., and Volery, T. (2016). Developing and Validating a New Instrument for Measuring Regulatory Foci in Entrepreneurship. Accepted for presentation at the Babson College Entrepreneurship Research Conference (BCERC), Bodø, Norway.
Mueller, S. (2015). The Potential of Social Entrepreneurship to Rethink Capitalism. Accepted for presentation at the 19th Annual Interdisciplinary Conference on Entrepreneurship and Innovation, Kassel, Germany.
Mueller, S. and Lurtz, K. (2014). Mechanisms of Value Creation in Social Entrepreneurship. Paper presented at the Rencontres de St. Gall, St. Gallen, Switzerland.
Volery, T. and Mueller, S. (2014). Managing Paradoxes: A Key Element of Entrepreneurs’ Leadership Behaviour. Paper discussed at the Rencontres St. Gall, St. Gallen, Switzerland.
Mueller, S., D’Intino R.S., and Walske, J. (2013). What's Holding Back Social Entrepreneurship? Removing the Impediments to Theoretical Advancement. Professional Development Workshop conducted at the Academy of Management 2013, Orlando, FL, USA.
Mueller, S., Nazarkina, L., and Neck, H. (2012). Distinctive Skills of Social Entrepreneurs: Implications for Social Entrepreneurship Education. Presentation at the 16th Annual Interdisciplinary Entrepreneurship Conference, Potsdam, Germany.
Award for the article «The Potential of Social Entrepreneurship to Rethink Capitalism», 19th Annual Interdisciplinary Conference on Entrepreneurship and Innovation (G-Forum), October 2015
Awarded «Upcoming Scholar of the Year 2012» at EBS Business School for the co-authored paper «What Do Entrepreneurs Actually Do? An Observational Study of Entrepreneurs’ Everyday Behavior in the Start-Up and Growth Stages» which was published in the journal «Entrepreneurship Theory & Practice».
Best Paper Award at the Conference IntEnt 2008 - Internationalizing Entrepreneurship Education and Training with the contribution: «Increasing Entrepreneurial Intention: Effective Entrepreneurship Course Characteristics»