IT Support + Services

Do you need support in accessing IT systems at BFH?

Servicedesk

The Service desk team is there for you with questions, malfunctions and other IT concerns.

Contact

Ticket: https://servicedesk.bfh.ch
E-Mail: servicedesk@bfh.ch
Telephone: +41 31 848 48 48

Service hours: 


Monday – Thursday
7.30 am - 5.30 pm

Friday
7.30 am - 4.00 pm

On site support

At most locations, support is guaranteed by permanent support.

Details on opening hours can be found on the BFH Intranet.

SMS disturbance service

Subscribe to the SMS disturbance service!

  • The service provides information in case of major IT disruptions and incidents.

  • It works independently of the IT infrastructure of the BFH.

  • Send an SMS with "BFH START" to the number 076 601 09 63

  • To stop the service: send an SMS with "BFH STOP" 076 601 09 63